Contact ArcadeForge Studios

Clear contact paths for support, business, and strategic collaboration.

This page is designed to minimize routing friction. Whether you are an end user, distribution partner, IP holder, investor, or enterprise buyer, the right contact channel is listed below with direct ownership and practical scope.

Email Support Contact the Founder

Contact Hub

Every request has a clear destination from the first message.

Our support architecture separates user assistance, commercial proposals, and strategic conversations so inquiries are routed directly to the right owner with less back-and-forth.

App Store style contact routing illustration

Customer Support support@ourappsx.com

Use this channel for general user support, app behavior questions, account-related assistance where applicable, feedback on features, policy questions, and basic issue reporting for products published by the studio.

Usage questions and troubleshooting guidance
Policy or privacy clarification requests
App behavior, subscription visibility, or feature access issues

Open Support Email

Business Support bussiness@ourappsx.com

Use this channel for distribution partnerships, campaign proposals, publishing conversations, media opportunities, external development requests, and business coordination that does not require founder-level review at the first step.

Commercial collaboration and outbound opportunities
Traffic, publishing, and promotion proposals
External build requests and studio capability discussions

Start Business Inquiry

Enterprise and Strategic Junaidah@ourappsx.com

This direct contact is reserved for enterprise buyers, large account partnerships, deeper technical collaboration, IP opportunities, investment conversations, and founder-to-founder discussions where strategic alignment matters from the outset.

Enterprise product discussions and custom engagements
Licensing, IP, or strategic market-entry conversations
High-value partnerships requiring direct executive review

Email Junaidah

Best practice for faster handling Include your app name, device model, OS version, purchase context if relevant, country or region, and a concise description of the issue or opportunity. Clear initial context reduces resolution time significantly.

What to Include

Specific messages get faster answers.

Identify the product

Name the app or game, the platform, and the storefront you downloaded it from if relevant.

Describe the context

Include device model, operating system version, and the exact screen or feature where the issue or question occurs.

State the expected outcome

Tell us what you expected to happen and what happened instead. If this is a business inquiry, specify your proposal, market, and timeline.

Response Scope

We treat support as an operational function, not an afterthought.

User Support requests, feature questions, policy clarification, product feedback

Partner Business proposals, publishing, performance marketing, distribution

Enterprise Custom builds, IP collaboration, strategic relationships, high-value opportunities

Policy Privacy, ad disclosures, age suitability, billing questions, compliance interpretation

Frequently Asked

Direct answers to common contact scenarios.

Where should users send a product issue or support request?

General support and user-facing product issues should be sent to support@ourappsx.com. That includes troubleshooting, policy questions, feature feedback, and non-enterprise billing context where app marketplace records are involved.

Which address should be used for commercial proposals?

Commercial proposals should be sent to bussiness@ourappsx.com unless the matter is explicitly strategic, founder-level, or enterprise-scale from the outset.

When should someone contact Junaidah directly?

Large account discussions, strategic alliances, custom studio engagements, IP opportunities, or decision-critical commercial proposals should be directed to Junaidah@ourappsx.com.

Do you provide technical and policy clarification for monetized apps?

Yes. The studio can address questions about product monetization models, official app marketplace payments, privacy handling, age-appropriate ad treatment, and the operational reasoning reflected in the published Privacy Policy and Terms of Service.